State Farm® Insurance Agent Jay Bernard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carleigh Kimble
March 13, 2026
"I’ve just recently had to switch to my own policies and Lhear and Chloe help me with quotes, options and understanding what I was reading! They helped me make the best decision for my policies."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Jay"
Coty Wilcox
March 13, 2026
"Lhear was extremely helpful when helping me pick out a new policy and plan!"
TJ Tapley
March 13, 2026
"Lhear was great and saved us tons of money on our insurance."
"Thank you for your wonderful feedback! We're so glad to hear that Lhear was able to save you a lot on your insurance. We appreciate your trust and are here if you need any further assistance! - Jay"
Alex Wilcox
March 13, 2026
"Lhear is the best!!! I have called her about my bill and adding vehicles to my policy and she has always been very polite and professional. I would highly recommend."
Lainye Tapley
March 12, 2026
"Lhear has been great getting all the information we needed when we bought a new to us car. Highly recommend!"
Lexi Crull
February 27, 2026
"Highly recommend! Chloe's professionalism and kindness is unmatched. Always there for me when I have any questions or concerns about my policy."
"Thanks for your positive comments about Chloe. We completely agree with you and are so excited to have her on our team. Wishing you a wonderful weekend! - Jay"
Hayden
February 26, 2026
"Any issues I have with insurance or things that need to get done are all handled quickly and competently by my agent Chloe Id recommended state farm to people I know"
"Thank you so much for your kind words! We're thrilled to hear that Chloe has been able to assist you quickly and competently. Your recommendation means a lot to us. - Jay"
Laken H
February 24, 2026
"This office is very quick and professional with everything they do! Highly recommend."
"Thank you so much for your kind words, Laken! We’re thrilled to hear you had a quick and professional experience with us. Your recommendation means a lot, and we look forward to serving you again! - Jay"
Karl Wawak
February 23, 2026
"I was involved in a wreck that was extremely complicated. Jay and his staff listened to me and assisted me in comprehending how insurance works. He explained the difference between insurance and the law in a detailed manner. The communication received from his office was exceptional. The office is highly recommended for those with State Farm Insurance, as everyone I spoke to was very helpful. Their ability to listen to you when you have a problem is impressive. However, I was dissatisfied with the outcome. The results are something I am willing to accept."
"Thank you for taking the time to share your experience. We're glad to hear that our team were able to provide clear explanations and exceptional communication throughout your case. We understand how complex and challenging these situations can be, and we appreciate your recognition of our efforts to listen and assist you. While we're sorry the outcome wasn’t what you had hoped for, we respect your acceptance and are here to support you with any future needs. Thank you again for recommending our office. - Jay"
Kristine Gilden
February 12, 2026
"Working with Chloe Willis has been an outstanding experience from start to finish. Her communication is exceptional — she is prompt, clear, and consistently goes above and beyond to make sure every question is answered. Chloe took the time to thoroughly explain each policy in detail, making the entire process easy to understand and completely stress‑free. Her professionalism, patience, and genuine commitment to helping her clients truly set her apart. I’m grateful to have her as my insurance agent and highly recommend her to anyone looking for knowledgeable, reliable, and top‑tier service."
"Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Chloe Willis provided you with exceptional service and made the insurance process smooth and stress-free. She truly is dedicated to her clients and goes above and beyond to ensure every question is answered and every detail is clear. Your recommendation means a lot to us, and we’re grateful to have you as a valued client. If you ever need anything else, please don’t hesitate to reach out! - Jay"
thia stocker
January 20, 2026
"Misty is the best she is alway willing to go the extra mile for her customers. She is so kind and patience she alway answers my questions. I appreciate her so much."
"Thank you so much for your kind words! We're thrilled to hear that Misty consistently goes the extra mile and provides such patient and helpful service. We truly appreciate your feedback and will be sure to share it with her. Your satisfaction means a lot to us! - Jay "
candice cresswell
January 14, 2026
"Misty is so amazing! She is very helpful and always willing to go there extra mile!"
Morgan W
January 9, 2026
"Owner of the company is pretty shady. Don't trust this guy. He will take your money. Now constantly harasses me with emails even though I have asked them to stop."
"Thank you for your post, Morgan. We just wanted to inform you that your policy was in a non-pay cancellation status. We have changed your account to reflect no further communication will be sent to you. Thank you. "
Ann Duke
January 7, 2026
"Misty Cain is an exceptional agent always available and reaches out when I need her she's friendly always knowledgeable and answers my questions she's very professional I'm extremely happy she's my agent for your personal needs or business needs ask for Misty Cain"
"Hi Ann. Thanks so much for your positive rating. Our team truly strives to provide the best customer service and price for your auto, home and life insurance needs. Have a wonderful week. - Jay"
Ginger Harrison
January 5, 2026
"Misty Cain is the reason I am at State Farm. She is very accurate and takes good care of me. I would recommend her to anyone"
"Thank you, Ginger, for your positive review of Misty. We have to agree she is one of the BEST in the insurance business. I appreciate your many years of being so loyal with our team. Enjoy your week. - Jay"
Lindsay Hollingsworth
December 23, 2025
"Such a great company with great people! Dawn Brown is amazing and so easy to work with!"
"Thank you for your wonderful feedback! We're so glad to hear that Dawn Brown made your experience easy and enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future! - Jay"
Brooklyn Davis
December 23, 2025
"Dawn was a pleasure to work with. She helped us get great rates on our car insurance and homeowners!!"
"Thank you so much for your kind words! We're thrilled to hear that Dawn provided excellent service and helped you secure great rates on your car and homeowners insurance. We'll be sure to share your feedback with her! If you need any further assistance, feel free to reach out. - Jay"
andrea neville
December 10, 2025
"I would highly recommend asking for Dawn. She helped set up a life insurance policy for 20 years with a locked in monthly price for 20 years at a VERY low rate. (Ridiculously low and the younger you are when you get one the better) Get a life insurance policy now before you have a health condition that possibly disqualifies you and protect your family!"
"Thank you so much for sharing your experience and recommending Dawn! It’s reassuring to hear about the benefits of locking in a low rate early on. Protecting your family with the right life insurance is definitely important, and your advice is timely. We appreciate your insight! Merry Christmas to you and your family. - Jay "
Rob Denning, MBA
December 10, 2025
"Very professional and friendly staff with excellent service and support."
"Thanks for your positive review, Rob. I'm so fortunate to have a professional and caring staff. Thanks again for taking the time to acknowledge our team. Merry Christmas to you and your family. - Jay "
Michael Young
December 5, 2025
"Absolutely the best insurance experience that I have ever had. Dawn is amazing! She worked diligently to save us hundreds of dollars per year, all while improving our coverage and even adding an umbrella policy. Unfortunately we had a claim almost immediately, but it was a breeze. We are very grateful to have someone that we truly feel cares about serving customers and has our best interest in mind. I highly recommend you give them a chance!"
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Dawn was able to provide you with excellent service, save you money, and improve your coverage. It means a lot to us that your claim experience was smooth and that you feel genuinely cared for. We truly appreciate your recommendation and look forward to continuing to serve you in the future! - Jay "
Lizette Mitchell
November 11, 2025
"Great customer service. They have made it easy shopping around for insurance."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jay"
Madison Smith
November 5, 2025
"Great people here! It’s always nice to feel welcomed anywhere you go and Whitney definitely does that! The sweetest lady there is!"
"Thank you for the wonderful compliment! We're so happy to hear that Whitney made you feel welcomed and valued. She truly is a special part of our team, and we’re glad her kindness shines through. We look forward to seeing you again soon!"
Josie Wise
November 5, 2025
"There’s no one I trust more to look after my family than Whitney. She has ensured that we are all covered with life insurance, giving me peace of mind that my loved ones are in safe hands. I’m so glad we made this decision."
"Thank you so much for your kind words! We're thrilled to hear that Whitney has provided you and your family with the peace of mind you deserve. Ensuring your loved ones are protected is our top priority, and we're honored to be a part of your journey. If you ever need anything else, we're always here to help!"
Sherry
October 2, 2025
"Super friendly great service"
"Thanks, Sherry, for your positive review. Wishing you the very best weekend. Enjoy the weather. - Jay "
Sherry Brewer
October 2, 2025
"Highly recommend. Best customer service."
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service. We truly appreciate your recommendation! - Jay"