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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Hall

June 29, 2026

5  out of  5
rating by Jeff Hall
"I the saying like a good neighbor ? Ever hear of that? I have the greatest ins agents office anyone could ever ask for... ty jay you and youre team are the best . Sincerely Jeff and Sheila hall"
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James Daniel

June 28, 2026

5  out of  5
rating by James Daniel
"I had the pleasure of working with Lexie at State Farm for a few homeowners insurance policies and auto insurance policies. We had been shopping around because our rates just seemed to continually go up with our other carrier that we had been using for over ten years. Lexie gave us very competitive quotes for the same coverages and made the transition from our old carrier to State Farm extremely easy. Once we had our home and auto switched over she gave us quotes for my father's home, auto, and cabin. Those quotes were also cheaper for the same coverages and she made switching all of those policies over just as painless as the first set of policies were to switch over. She made a pretty stressful process feel like it wasn't so terrible. She was always available to answer any questions that I had and she made sure that she had everything handled very quickly. I would definitely recommend her to anyone that is looking for insurance. We called them because they took care of my mother in law's insurance policies and she loved them."
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Lexi Devore

June 25, 2026

5  out of  5
rating by Lexi Devore
"Lexie did an outstanding job helping us find great insurance rates while making sure we still had the coverage we needed. She took the time compare options and explain the differences between policies so we could make an informed decision.
What impressed us most was her commitment to finding the best value. She wasn’t focused on making a quick sale—she genuinely wanted to help us save money while protecting our home, vehicles, and family. Lexie was responsive, knowledgeable, and easy to work with throughout the entire process. We highly recommend her to anyone looking for someone who will work hard to find competitive quotes and excellent coverage."
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Grant Webb

June 24, 2026

5  out of  5
rating by Grant Webb
"Lexie was excellent to work with throughout the entire process. She was knowledgeable, responsive, and took the time to thoroughly explain her product and answer all of our questions. Her professionalism and attention to detail made the experience very positive from start to finish. While we ultimately decided to move in a different direction, that decision was based on our specific needs rather than the quality of service provided. Lexie did a fantastic job, and I would not hesitate to recommend her to others looking for someone who is helpful, courteous, and genuinely invested in helping her clients."
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Matt McJunkins

June 24, 2026

5  out of  5
rating by Matt McJunkins
"Lexie has been an incredible resource for our customers. She consistently goes above and beyond to make sure people understand their options and feel comfortable with the decisions they are making. Her patience, professionalism, and willingness to answer questions have made a lasting impression on everyone she works with. What sets Lexie apart is her genuine desire to help others. She takes the time to listen, understand each person's unique situation, and provide guidance that is tailored to their needs. Our customers frequently comment on how responsive, caring, and knowledgeable she is throughout the process. We are grateful for the level of service she provides and highly recommend her to anyone looking for someone who truly cares about helping people."
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N D

June 23, 2026

5  out of  5
rating by N D
"We were in need of insurance coverage that no one else seemed to be able to help us with, a friend referred us to JayBernard, and I am so glad we listened , Lexie Mendolia worked with us as we transitioned all of our insurance needs over to the this State Farm insurance agent, it was a friendly, professional, quick and surprisingly easy transition. We were so pleased with this atmosphere, The entire staff was very helpful. We were so pleased with Lexie that we decided to add life insurance In addition to everything else. I wish everything was this easy. 💯"
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Scott Adamson

May 14, 2026

5  out of  5
rating by Scott Adamson
"I’ve had an excellent experience working with this agency. Deserae has been prompt, concerned, and truly knowledgeable every step of the way. It’s clear she genuinely cares about her clients and takes pride in providing reliable, professional service. I feel confident knowing my insurance needs are in such capable hands. Highly recommend"
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Tiffany Foster

May 13, 2026

5  out of  5
rating by Tiffany Foster
"Great communication skills and such an amazing team!"
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Tallin Brown

May 12, 2026

5  out of  5
rating by Tallin Brown
"great customer care and the best rates!"
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Mae Dietz

May 7, 2026

5  out of  5
rating by Mae Dietz
"Great company to work with. Very knowledgeable with prompt and professional service. They always have the customer's best interest in mind."
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Karson Adamson

May 7, 2026

5  out of  5
rating by Karson Adamson
"Deserae was super helpful!"
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Brittney McBride

April 30, 2026

5  out of  5
rating by Brittney McBride
"Gina is always extremely friendly and professional, she makes you feel very comfortable while talking about any questions you may have and puts you at ease! She is a great asset to the State Farm team!!"
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Dina Becton

April 29, 2026

5  out of  5
rating by Dina Becton
"Prompt service, explaining things and beginners professional. Gina and Dawn are great to deal with"
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Kathy Lewis

April 24, 2026

5  out of  5
rating by Kathy Lewis
"We have had our insurance with State Farm and Jay Bernard for several years now and are very pleased with the service provided us. When a hail storm hit and damaged our roof, State Farm paid for a new roof. I accidently hit something on the interstate coming home from work and it damage the passenger door to my car and State Farm paid for it to be fixed. They were very nice and understanding. We really like the fact his office in here in Conway and if we need him we can simply drive over to the office and meet face-to-face with him or another employee."
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Marianne Welch

April 23, 2026

5  out of  5
rating by Marianne Welch
"Jay Bernard and his staff are beyond the highest quality. My claim was handled quickly and with the utmost care….as if it was their own home. I have used this agency for years and they have come through for me 100% every time."
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William Goodwin

April 9, 2026

5  out of  5
rating by William Goodwin
"Great customer service! Gina is the best at handling everything. Always a great experience dealing with the Jay Bernard Agency."
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Andy stanton

April 9, 2026

1  out of  5
rating by Andy stanton
"Don't, folks...just don't. They want your $, but don't earn you as a customer. You're just a risk assessment to them, a paycheck. They will not earn your business when something unfortunate happens to you. The list of friends and family throwing 5 stars here have not been earned. When the storm hits their place, when the denials and delays happen, when the low balling and grappling for pennies begins, when they drop you flat, that unearned perception will change. Make informed decisions with your hard earned money. You're being sold a bag of air. Don't buy it."
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Carleigh Kimble

March 13, 2026

5  out of  5
rating by Carleigh Kimble
"I’ve just recently had to switch to my own policies and Lhear and Chloe help me with quotes, options and understanding what I was reading! They helped me make the best decision for my policies."
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Coty Wilcox

March 13, 2026

5  out of  5
rating by Coty Wilcox
"Lhear was extremely helpful when helping me pick out a new policy and plan!"
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TJ Tapley

March 13, 2026

5  out of  5
rating by TJ Tapley
"Lhear was great and saved us tons of money on our insurance."
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Alex Wilcox

March 13, 2026

5  out of  5
rating by Alex Wilcox
"Lhear is the best!!! I have called her about my bill and adding vehicles to my policy and she has always been very polite and professional. I would highly recommend."
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Lainye Tapley

March 12, 2026

5  out of  5
rating by Lainye Tapley
"Lhear has been great getting all the information we needed when we bought a new to us car. Highly recommend!"
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Lexi Crull

February 27, 2026

5  out of  5
rating by Lexi Crull
"Highly recommend! Chloe's professionalism and kindness is unmatched. Always there for me when I have any questions or concerns about my policy."
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Hayden

February 26, 2026

5  out of  5
rating by Hayden
"Any issues I have with insurance or things that need to get done are all handled quickly and competently by my agent Chloe Id recommended state farm to people I know"
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Laken H

February 24, 2026

5  out of  5
rating by Laken H
"This office is very quick and professional with everything they do! Highly recommend."